Our Services

As we position our company to become a key BPO player in the country, we also want to ensure business profitability. We provide cost-effective method while we provide exceptional quality experience to your customers. We offer a wide range of inbound and outbound call center services.

Customer Service

We create a positive experience to ensure 100% customer satisfaction. Our services help our clients capture growth, taking their business to a whole new level while improving financial performance.

Sales

With our top-notch sales team we will help you to increase your revenue be it outbound sales or inbound upselling. We have a good marketing approach based on your business objectives, this way we guaranteed to attract prospective clients that you can convert into sales.

Retention

We understand the importance of keeping your existing customers, to better understand their needs and provide them with it. We can help you strengthen your relationship with your customers and identify their needs.

Collection / Accounts
Receivables

We have a great team of experienced Collection Agents to get the money you are owed. We do various collection tactics, such as making phone follow-ups and sending out demand letters.

Technical Support

We have a pool of experienced and highly-skilled technical support capable of communicating technical to your customers accurately. From Helpdesk and Ticketing Support, Tier 1 and Tier 2 to Remote Network Support that will allow us to bring about an increase in the quality and performance of your business.

Graphics Design

Our team of skilled graphic designers can help by providing thoughtful and effective graphic design solutions for your business. We are proficient at what we do – don’t be surprised if we can complete a design project in a shorter time it would take for your internal team to complete.

Research & Survey
Support

We will help you to translate your product into something that will sell to your target market. Getting to know what your customers like and what they need will give you a better understanding of what they want from you.

Appointment Setting

Our appointment setting services will put your closer in front of the right people to seal the deal. We provide multi-channel lead generation services that are designed to help get you in front of your target prospects.

Data Entry / Encoding / Transcription support services

Our highly skilled, well trained team is capable of handling any volume of information with maximum accuracy. We take pride in giving our clients of the highest quality and in a timely manner.

Contact Us

Please choose one of the categories below and submit your enquiry.

Bon Magpantay
1039 McNicoll Avenue,
Toronto, ON M1W3W6 Canada

Telephone Number: 1-416-4995463 Ext. 257

Rolly Lopez
Unit 2208 Raffles Corporate Center F. Ortigas Jr. Road,
Ortigas Center, Pasig City, Philippines

Telephone Number: (02) 576-3862
Toronto: 1-416-4995463 Ext. 242

Looking for employment? Ellora is growing and we want you to grow with us! Located within the Ortigas Central Business District, in Manila, Philippines, Ellora offers competitive compensation and benefits package for employment in the fields of Customer Service Representatives, Technical Support Representatives, E-mail Support, Outbound Agents, and others.

WE ENCOURAGE WALK-IN APPLICANTS FOR FASTER PROCESSING!
Recruitment Hours: Mondays - Fridays (8am - 1pm)
Please bring 1 updated resume and 2X2 picture
ADDRESS: Unit 2208 Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City

Or email your resume and cover letter to recruitment@elloratelecom.com